From the City of Everett:

The City of Everett is offering two free crisis communication and intervention trainings in April for Everett community members to learn how to safely
and effectively interact with individuals experiencing personal crisis, trauma, mental health issues and addiction.

“Whether it’s a loved one, someone visiting your business or a person acting agitated in public, we all find ourselves interacting with someone in
personal crisis from time to time,” said Hil Kaman, public health and safety director. “This training will provide community members with the knowledge
and skills to know when and how to communicate with someone experiencing crisis.”

Community members who interact with individuals experiencing trauma, mental health issues and addiction will learn how to better understand personal
crisis situations and how to safely and effectively respond with confidence and compassion. Topics include understanding mental illness, personality
disorders and addiction, and basic crisis communication skills.

Two training opportunities are available: A single-day training will be held on Saturday, April 21, from 9 a.m. to 1 p.m. at the Everett Performing
Arts Center (2710 Wetmore Ave). The Evergreen Way Alliance is co-hosting a two-part training from 4-6 p.m. on Thursday, April 12, and Thursday,
April 26, at Evergreen Middle School (7621 Beverly Ln). Space is limited. Register online at

Dr. Kevin St. Jacques, a doctor of clinical psychology and licensed mental health counselor, will lead the trainings. St. Jacques is certified by the
National Anger Management Association as a crisis intervention specialist and has conducted trainings in crisis communication and intervention
for communities and organizations throughout Washington state since 2009.

These trainings are part of Mayor Cassie Franklin’s Mayoral Directive on Safe Streets programs, issued Jan. 26, 2018.